Extended Hours

We want to improve access in and out of hours. To ensure we do that we have introduced the extended hours as a way of improving access to our patients who can not attend appointments in the normal core surgery time.

Our aim is to ensure that we provide the opportunity for either a face to face appointment or a telephone call for patients to speak with a GP at the surgery. We also offer appointments with our Health Care Assistant (HCA) and Practice Nurse during these extended hours.

The appointments are bookable through the BSOL Health app or via the surgery telephone  0121 475 7997.

Extended Access

Extended access is the offer, to registered patients of a practice, of pre-bookable appointments outside of core contractual hours, either in the early morning, evening or at weekends. The surgery give the patients requiring appointments with GP’s Nurse’s, HCA’s  and other healthcare professionals.

The appointments are bookable through the BSOL Health app or via the surgery telephone  0121 475 7997.

These appointments are manged by:

West Heath Surgery

West Heath Medical Centre
194-196 West Heath Road
Birmingham
B31 3HB