Shenley Green Surgery

Thank you all for supporting the team at Shenley Green Surgery as we respond to the COVID-19 pandemic.  We have made huge changes to all aspects of how we work, and our staff have been fantastic in working with us through these.  We are trying to maintain as much of our service as we can, whilst playing our part in protecting the more vulnerable in our community.

When safe to do so, we continue to provide face to face appointments with GPs, childhood immunisations and other essential injections, dressings where essential, priority cervical smears, and other activities the GPs deem important.  Some long-term conditions reviews will now be performed by telephone. However we will be inviting patients in to the surgery to be seen face to face too. As you will understand this is under continuous review to maintain the safety of our patients and staff.

The site provides many online facilities, including appointment booking and cancellation, registration, prescription ordering, and much more. It also contains a vast range of health information and resources, along with practical information on visiting the surgery.

COVID-19 (CORONAVIRUS) – SHENLEY GREEN SURGERY  IS NOW OPERATING A TOTAL TRIAGE APPOINTMENT SYSTEM

All appointment requests for Shenley Green Surgery will be Triaged by a Clinician. Once review the patient will be booked in to a telephone consultation appointment or a face to face appointment.

If you are suffering from any of the symptoms listed below, PLEASE DO NOT ATTEND SURGERY

– High temp/Fever
– Cough- new onset
– Shortness of Breath
– Sore throat
– Runny nose
– Recent travel abroad

If your symptoms are severe or you are concerned, self isolate following the latest Government guidance which can be found on https://www.gov.uk/government/collections/coronavirus-covid-19-list-of-guidance and contact 111 Online on https://111.nhs.uk/

Our repeat prescription service remains the same. Please order through your designated Pharmacy Service:
– Prescription Ordering Service 0121 468 0022
– On-line
– Post your prescription request into the Post box situated at the front end of the building

We DO NOT accept prescriptions request over the phone.

If you have a Prescription query please call the surgery and select OPTION 2. To speak to our prescription clerk.

We hope you find the website useful and informative.